Tribal casino

Crystal Shores Casino

7282 Hoadley Rd, Benzonia, MI 49616

3.8out of 5 on Google116 reviews

  • Clean, newly opened casino
  • Friendly and welcoming staff
  • Slots many players call tight

The short version

What visitors say about Crystal Shores Casino

Crystal Shores opened in Benzonia in January 2025 and is still a small, quiet place, mostly slot machines, that visitors describe as spotless. The staff get warm marks from nearly everyone, including people who left unhappy. On a good day it makes for a relaxed, uncrowded afternoon, and a few players did walk out ahead.

Payouts are the problem. Complaints about tight machines outnumber everything else, and several locals say they do better at Little River or at Turtle Creek, both not far away. Two groups also felt staff hovered around them while they played. One reviewer points out there are no table games, and the casino has no sportsbook.

Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.

Location

Finding Crystal Shores Casino

7282 Hoadley Rd, Benzonia, MI 49616

Slot machines at Crystal Shores Casino

Slots in Michigan casinos

Games Crystal Shores Casino names on its own site or in dated news reports, checked 2026-10-01. Floors change, so call ahead if you are going for one game.

Google reviews

What people say about Crystal Shores Casino on Google

Up to four reviews, in the order Google ranks them as most relevant, whatever their rating, and shown exactly as written. We don't choose or reorder them.

Read all 116 reviews on Google

3.8average from 116 Google reviews

  • Spencer Ymker8 months ago on Google

    Crystal Shores Casino was an absolute blast! I was there with a group of friends celebrating my cousin Mason’s bachelor party, and it couldn’t have been a better experience. The ambiance was immaculate—lively, fun, and upscale without feeling stuffy. Drinks were plentiful and well made, the slots were actually paying…

  • Joe P6 months ago on Google

    Marriott's Crystal Shores

    Google review summary

    4.6

  • Jacqueline D.Edited 2 weeks ago on Google

    UPDATE:

    Went again today and it was MUCH better! The guy that was rude last time was not there today. Changing my review from 1☆ to 5☆

    My second visit -

    Visited on 04/20. A slot attendant (young guy) came up and started talking to the customer next to me. He said the casino had been slow and that no one was winning,…

    Response from the owner

    Thank you for sharing this feedback, and we sincerely apologize for the unprofessional behavior you experienced. This does not reflect our standards. We would appreciate the chance to speak with you further; please contact our Players Club at 800-922-2946 so we can address your concerns directly.

  • Jordan Millera year ago on Google

    The new casino is in an okay location—not too far from the main roads but not exactly a hotspot. It's clearly expanding, with signs of new construction and added gaming areas. The restaurant inside is small, but surprisingly good, with solid food and fast service. Overall, it feels like a place on the rise.

Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 30, 2026, so times are relative to that date.

Questions about Crystal Shores Casino

Where is Crystal Shores Casino?

At 7282 Hoadley Rd in Benzonia, about 95 miles from Green Bay as the crow flies. It's a tribal casino, run by the tribe on its own land.

What is the phone number for Crystal Shores Casino?

800-922-2946.

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