Casinos Near LA

Tribal casino

Sycuan Casino Resort

5469 Casino Way, El Cajon, CA 92019

4.2out of 5 on Google14,758 reviews

Call 619-445-6002Get directionsVisit website

Photos from the venue's Google Maps listing, credited to their contributors on Google.

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Sycuan Casino Resort, photo 1 of 4
Photo: Google Maps contributor
  • Retreat pool with lazy river
  • Bingo hall on site
  • Steaks at Rank & File

The short version

What visitors say about Sycuan Casino Resort

Sycuan's Retreat pool, with a lazy river and cabanas for rent, gets as much attention as the casino. People who came to float and unwind loved it. Others ran into slow drink service and a manager who brushed off complaints, and one spa guest said the pool music was blasting on a quiet weekday afternoon.

Indoors, bingo has a devoted crowd, though players say getting food delivered during a session takes forever. Rank & File draws praise for its steaks. Hotel stays are less consistent, with complaints about a broken air conditioner and a reserved suite that became a different room at check in. Security draws complaints too: one pool guest was told to cover up, and another was yelled at for using the wrong entrance.

Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.

Location

Finding Sycuan Casino Resort

5469 Casino Way, El Cajon, CA 92019

DirectionsOpen in Google Maps

Google reviews

The best and the worst of what people wrote

The good reviews Google ranks highest, next to the worst ones, left exactly as they were written. 14,758 people have rated Sycuan Casino Resort on Google, for an average of 4.2.

Read every review on Google

Top reviews6

Gregory Falcon3 weeks ago on Google

⭐ Shoutout to Lana at Sycuan Casino! ⭐

I wanted to give a special shoutout to Lana for providing such amazing customer service! She was incredibly friendly, welcoming, professional, and attentive throughout our interaction. She went above and beyond to make sure we were taken care of and made the experience at Sycuan…

Response from the owner

Hello Gregory! Thank you for sharing the many wonderful comments about our server, Lana! We are thrilled to hear about her above and beyond services as she takes pride in her duties for our guests. She definitely will not go unnoticed and … More

Clau Rdz3 months ago on Google

I took my dad to Sycuan casino for Father’s Day, and we had an amazing time. We honestly didn’t want the night to end because we were having so much fun!!!!

We spent a lot of time at the table games, and the dealers were incredibly friendly and always willing to answer any questions we had about the bets. What I…

Response from the owner

Thank you so much for taking the time to share your wonderful review. We are thrilled to hear that you and your dad had such a memorable Father’s Day celebration at Sycuan Casino Resort. … More

Allan Meade2 months ago on Google

Loved staying here. My work team and I all stayed here for about 2 nights. Experience was great. Amenities were awesome. Location is far out in the middle of nowhere, but only about 40 minutes from downtown San Diego. Great experience

Response from the owner

Thank you for your kind words! We're glad you and your team enjoyed the amenities and location. It's wonderful to know you had a great experience, and we look forward to welcoming you back to Sycuan Casino Resort.

BRIAN PEREYRA2 months ago on Google

If you've ever wished you could experience the excitement of Las Vegas without the long trip, Sycuan Casino Resort delivers that experience right here in Southern California. Just a short drive away, this premier destination combines

Response from the owner

Thank you for sharing such a thoughtfully detailed review! We're absolutely thrilled to hear our team, gaming floor, dining options, and resort style pool made your visit memorable. It's wonderful knowing that the cabanas, lazy river, and live music added to your experience, and we're glad our poolside team and Starbucks stood out for their service. We truly appreciate your kind words, and we look forward to welcoming you for another exceptional visit to Sycuan Casino Resort.

Bridget3 weeks ago on Google

Loveee this place! I stay every other Wednesday and the staff is awesome @Yousef is spot on always looking out for me. The hot and pool is a must try super nice and a very chill environment. Ranknfile isnsuper good food

Response from the owner

Thank you for the amazing feedback, Bridget! We appreciate the recognition for Yusuf and will share with his management team! We look forward to welcoming you back soon for many more memorable dining experiences and fun at Sycuan Casino Resort!

Ser Anthony Ryan Dimdiman3 months ago on Google

My experience is remarkable and unforgettable. I love Sycuan Casino Hotel and Resort. I've won Jackpots (call attendant). The food @ Sycuan is off the hook. Hella props to the Leadership Team for training the one of the best employees for casino operations. Customer service is hella professional and humble. I have no…

Response from the owner

Thank you for sharing your amazing experience! We're glad to hear our team, amenities, and dining made you visit visit with us so special. Knowing your mother finds joy here means the world to us, and we can't wait to welcome you both back for another memorable visit!

Critical reviews6

Jo Jackson4 weeks ago on Google

The pool service was terrible. I came and order a mai tai is not 100%.Red. So I told her that this is not what I ordered so the Waitress told me to go to the blonde behind. I have no problem pay with my drink. I always pay my way . She refused to assist me so she Told me I had to speak to a manager so he came out. His…

Response from the owner

Hi Jo - Thank you for sharing the services received and the quality of Mai Tai drinks not being up to par. We will review and share with management to ensure consistency of drinks across the property. We never want our guests to feel … More

Ryan Narvaez3 months ago on Google

I booked a birthday weekend stay at the casino hoping to enjoy a relaxing staycation and celebrate with friends and family. Unfortunately, the overall experience fell well below expectations due to several customer service issues.

Upon arrival, I was assigned a handicap-accessible room instead of the suite I had…

Response from the owner

Thank you, Ryan, for taking the time to share your experience with us. We're truly sorry to hear that your birthday stay didn't feel special or seamless. Your feedback about the room placement, service interactions, and delays is important, … More

esther pereza month ago on Google

I went to my car to drop off my food and came back, but I went into the wrong entrance and the security guard started yelling at me! I was scared! He made me go back, so I went back and went through! And when I got through, I said, "Are you

Response from the owner

What you have described is extremely concerning, and are disheartened to hear the distress you encountered. We would appreciate the opportunity to gather a bit more information so we can review this with our leadership team. If you’re comfortable, please reach out to our Guest Experience team at [email protected]. We are looking forward to hearing from you soon.

Kelly Wood2 months ago on Google

Spa was not enjoyable at all. $150 massage, day pass for my husband, and a "free" pool pass not worth it. Massage was a 2 out of 10. I would have liked to enjoy the spa areas but it was not a quiet relaxing environment. The pool area was a joke..as soon as I opened the doors to go out, I literally turned around to go…

Response from the owner

Thank you for sharing your feedback, Kelly. We’re sorry to hear your spa and pool experience did not provide the relaxing atmosphere you were hoping for. During our summer season, Mondays feature our Industry Monday event, which includes a … More

Hiba _04a month ago on Google

Genuinely the worst experience I have ever had in my life time. I usually come here and my family books out multiple rooms as we always stay here when we hold big events in San Diego but this has been the worst experience and I will definitely not be back. First, the AC doesn’t work in the room and they offer nothing…

Response from the owner

Hello Hiba - Thank you for sharing your feedback with us about your recent visit. We would like to investigate the concerns about the AC issues, and the services at the bar. Please email our team at [email protected] with … More

Abril2 months ago on Google

Purchased a pool day pass ($50 pass $100+ in food and drink) and was really disappointed with my experience. I had to run to my car and was stopped by security while walking between the pool and parking. I was wearing pants and a normal bathing suit top, but the guard repeatedly told me I needed a shirt or I'd be…

Response from the owner

Thank you for taking the time to share your feedback with us. We’re disheartened to hear about the experience you described, and we sincerely apologize that you were left feeling uncomfortable. We appreciate you bring this to our attention, … More

Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 26, 2026, so times are relative to that date.

Questions about Sycuan Casino Resort

Where is Sycuan Casino Resort?

At 5469 Casino Way in El Cajon, about 120 miles from Downtown LA as the crow flies. It's a tribal casino, run by the tribe on its own land.

Is Sycuan Casino Resort open 24 hours?

Yes, around the clock every day, going by its Google listing. Holiday hours sometimes change, so call if you're planning around a particular time.

Does Sycuan Casino Resort have a hotel?

Yes, there's a hotel on the property, so you can stay the night instead of driving home late.

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