What kind of a business decision alienates your customers at the first contact? We arrived at 2PM to an almost vacant hotel. We were told that we could not check-in until 3:30. They admitted that the rooms were cleaned and ready. Why? I found the “supervisor” and she gave me 3 different answers. First was that…
Photos from the venue's Google Maps listing, credited to their contributors on Google.
- Friendly front desk staff
- Cheap, quiet rooms in separate buildings
- Beds that sag or feel too firm
The short version
What visitors say about Jailhouse Motel & Casino
The Jailhouse plays up its name, down to a steakhouse called the Cell Block, and it's one of the cheaper beds in Ely. The casino is small and slot only, with no table games; one player liked the bar top machines and the free drinks that come with playing. Rooms sit in separate buildings beside and across the street from the casino, where the front desk is, and guests in the annex and west wing found them quiet.
Which room you land in matters. Many reviewers call theirs clean and a fair value, and the front desk staff get consistently warm mentions. Others found dirty carpet, torn curtains and beds that either sag or feel hard as a board. Rooms have small fridges but no microwave, though there's one in the lobby. Check in doesn't start until mid afternoon even when rooms are ready, to the annoyance of early arrivals.
Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.
Location
Finding Jailhouse Motel & Casino
211 5th St, Ely, NV 89301
Google reviews
What people say about Jailhouse Motel & Casino on Google
Up to four reviews, in the order Google ranks them as most relevant, whatever their rating, and shown exactly as written. We don't choose or reorder them.
3.9average from 537 Google reviews
I havent felt a shitty bed like that since I was homeless. Im genuinely not surprised by how horrible this rooms was for 60 dollars. The pillows feel like Styrofoam. And let's pray you bring your significant other for the sheets were so
We stayed here one night, just passing through. It is a great value for the price.
It's a little older place but the beds were good, the showers were hot, we had no complaints. It was quiet - we stayed in the West wing. Friendly staff at the front counter for check in. The main street was under construction, so alot…
Affordable. We stayed in the annex building (and have stayed here multiple times), which seems pretty quiet. It's inconvenient to have to use the microwave in the lobby but glad it's an option since there isn't one in the room. Road
Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 28, 2026, so times are relative to that date.
Questions about Jailhouse Motel & Casino
Where is Jailhouse Motel & Casino?
At 211 5th St in Ely, about 190 miles from Salt Lake City as the crow flies. It's a Nevada casino, so it has slot machines as well as table games, and you need to be 21 to gamble.
Does Jailhouse Motel & Casino have a hotel?
Yes, there's a hotel on the property, so you can stay the night instead of driving home late.
What is the phone number for Jailhouse Motel & Casino?
775-289-3033.
