Casino

Ameristar Black Hawk

111 Richman St, Black Hawk, CO 80422

4.1out of 5 on Google14,325 reviews

  • Large, comfortable hotel rooms
  • Food available around the clock
  • Disputes over room charges

The short version

What visitors say about Ameristar Black Hawk

Ameristar's hotel tower is the main subject of its reviews, and when a stay goes well guests describe big, clean, quiet rooms with comfortable beds, a pool and hot tubs, and something to eat at any hour of the night. Dog owners like the pet friendly rooms, which come with a kennel and a water station.

When stays go badly, the trouble is usually money or management. Several guests fought charges they didn't expect, including a group rate raised days before arrival, pet cleaning fees and a promised free night that was refused, and say managers wouldn't bend. Others mention a broken safe or phone, weak hot water, air conditioning that quit and housekeeping that skipped days. Staffing looks thin, with few cocktail servers on the floor, and security is firm; one group had its beer taken by security before check in.

Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.

Location

Finding Ameristar Black Hawk

111 Richman St, Black Hawk, CO 80422

Slot machines at Ameristar Black Hawk

Games Ameristar Black Hawk names on its own site or in dated news reports, checked 2026-10-01. Floors change, so call ahead if you are going for one game.

Google reviews

What people say about Ameristar Black Hawk on Google

Up to four reviews, in the order Google ranks them as most relevant, whatever their rating, and shown exactly as written. We don't choose or reorder them.

Read all 14,325 reviews on Google

4.1average from 14,325 Google reviews

  • Russ Carter2 months ago on Google

    We thoroughly enjoyed this hotel. The staff was excellent, facility was very clean and the beds were very comfortable

    The onsite cafe was excellent. The food was very good and service perfect.

    I would offer one suggestion. We set by a couple with a therapy dog. I get the concept but don’t understand pets in…

    Response from the owner

    Your feedback keeps us motivated and working hard for all our guests. Thank you for the 5-stars!

  • Tanya Brechlina month ago on Google

    Stayed at the Ameristar for 4 nights. Overall the stay was great and would return. A few small room issues at the beginning to include the safe not working, the room phone not working to call the front desk, and the sink would not drain.

    Response from the owner

    We appreciate the time you took to leave us a review. We'll work on making improvements to achieve a 5-star experience for you in the future. Thanks!

  • T Mils2 months ago on Google

    We reserved a room online at Ameristar Black Hawk almost 3 months in advance for a wedding we’re attending. On the website it said we would only be paying $50 total for the 2 night stay which included complimentary room rates, and all we had to pay was their resort fee and taxes because of a group discount (we have…

    Response from the owner

    Thank you for your feedback. We’d love the opportunity to learn more about your recent trip and how we can improve your experience. Please email us at [email protected] so our team can follow up with you directly. We appreciate you taking the time to share your thoughts and hope to connect with you soon.

  • Lisa Villavicencioa month ago on Google

    I absolutely love this location. It’s in the middle of everything. The restaurants variety and times are awesome. The bartenders and the staff are very friendly and helpful. I like that you’re able to get drinks all night long way in to the morning and that the Fireside Kitchen is open till 5am. The hot tubs and pool is amazing!

    Response from the owner

    We’re glad you had a 5-star experience. Have a great day!

Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 28, 2026, so times are relative to that date.

Questions about Ameristar Black Hawk

Where is Ameristar Black Hawk?

At 111 Richman St in Black Hawk, about 27 miles from Downtown Denver as the crow flies. It's a state licensed commercial casino in Colorado, and you need to be 21 to gamble.

Does Ameristar Black Hawk have a hotel?

Yes, there's a hotel on the property, so you can stay the night instead of driving home late.

What is the phone number for Ameristar Black Hawk?

720-946-4000.

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