Casino
2171 E William St, Carson City, NV 89701
Photos from the venue's Google Maps listing, credited to their contributors on Google.
The short version
The rooms at Gold Dust West are in better shape than the building around them. Guests describe clean, recently renovated rooms and bathrooms, some with walk in showers, on Carson City's east side near the freeway. The property also has a bowling center, a pool and an RV park where campers report working hookups and cramped parking for tow vehicles.
What drags the scores down is smoke. Reviewers say it hangs in the lobby, hallways and restaurant and seeps into rooms sold as nonsmoking, and several won't return because of it. Beds and pillows draw complaints for being hard, walls are thin, and two guests found insects in their rooms, ants in one case and bed bugs in the other. The restaurant is liked for its prices, but reviews mention missing takeout items and long waits to be seated, and cocktail servers pay little attention to modest bettors.
Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.
Location
2171 E William St, Carson City, NV 89701
Google reviews
Up to four reviews, in the order Google ranks them as most relevant, whatever their rating, and shown exactly as written. We don't choose or reorder them.
4.0average from 2,900 Google reviews
Location has easy access, and the person at the desk was nice and helpful. The room was very clean and had been updated nicely. Bed was hard and uncomfortable. The worst part of this stay, was that the whole place smells like an ashtray. It stunk from when we checked in at the front desk to our “no smoking” room. I’m…
Thank you for taking the time to review us. We appreciate your feedback.
VERY STRONG smoke smell in “nonsmoking” rooms & throughout the hotel. When we booked our room, we were told it was nonsmoking. We were actually informed the entire hotel is nonsmoking - even though there was clearly ash on the floor in the
We are very disappointed. We stayed here with 2 children for two nights. The hallways were with an incredibly strong smell of cigarette smoke.
Room: it was clean, and the bathroom had been renovated. That is where the positives ended.
The room completely lacked ventilation, and the air conditioning functioned…
We're sorry to hear about your disappointment with your stay. We appreciate your feedback in helping us identify opportunities for improvement.
I got single bed for double queen from my booking with 3rd party. They take no responsibility nor help me accommodate with as it was up to me to figure out. The recipient lady got a lot of attitudes on her end. Changing the room for the
Thank you for taking the time to review us. Please feel free to contact us and let us know what we can do better in the future.
Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 27, 2026, so times are relative to that date.
At 2171 E William St in Carson City, about 25 miles from Downtown Reno as the crow flies. It's a Nevada casino, so it has slot machines as well as table games, and you need to be 21 to gamble.
Yes, there's a hotel on the property, so you can stay the night instead of driving home late.
775-885-9000.
Photo: Google Maps contributor
Carson City, NV
Cheap meal specials and breakfasts
Photo: Google Maps contributor
Carson City, NV
Quiet, clean floor with friendly staff
Photo: Google Maps contributor
Carson City, NV
Friendly staff, especially late at night
Photo: Google Maps contributor
Carson City, NV
Bar with pool tables and good bartenders
Photo: Google Maps contributor
Carson City, NV
Live bands and a busy dance floor
Photo: Google Maps contributor
Carson City, NV
Big, cheap breakfasts at Betsy's