Casino

Horseshoe Las Vegas

3645 Las Vegas Blvd S, Las Vegas, NV 89109

4.1out of 5 on Google35,150 reviews

  • Central, and connected to Paris
  • Friendly front desk, room upgrades
  • Housekeeping often skips rooms

The short version

What visitors say about Horseshoe Las Vegas

Horseshoe is the former Bally's under a new name, and its fans talk about position more than polish. It connects indoors to Paris and shares its garage, the Bellagio fountains are a short walk, and rooms facing the Sphere or the High Roller get happy reviews. One guest called it a value pick, not a luxury one.

The good reviews single out the front desk, where clerks hand out upgrades, sightseeing tips and better views. The bad ones describe a different hotel: check in lines of an hour or two, rooms not cleaned before arrival or never serviced during a stay, and rust, mold and stained carpet.

The casino gets decent marks from the few who mention it, apart from heavy smoke. Parking and a resort fee are charged daily, and guests found the food choices on site thin.

Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.

Location

Finding Horseshoe Las Vegas

3645 Las Vegas Blvd S, Las Vegas, NV 89109

Google reviews

The best and the worst of what people wrote

The good reviews Google ranks highest, next to the worst ones, left exactly as they were written. 35,150 people have rated Horseshoe Las Vegas on Google, for an average of 4.1.

Read every review on Google

Top reviews6

Javid M3 weeks ago on Google

I’ll keep it short and simple. The hotel staff was a 10/10, very helpful and welcoming. The room was really nice, especially the view but the bathroom was not so well due to bad paint on the door and rust developing on the vent fan. Location was amazing due to it being at the center of the strip and it’s connected to…

Response from the owner

Thank you for taking the time to share your kind words, Javid. We truly appreciate you sharing your experience at Horseshoe Las Vegas.

Rumesa Razia month ago on Google

This was my first time in vegas and first time staying with Horseshoe. The front desk associate, Lan Tran, was THE BEST ever. She helped me check in to my room and I am so pleased with the service. When she found out it's my first time here she gave vouchers for the high roller, gave me a detailed breakdown of what…

Response from the owner

Thank you for taking the time to share your kind words, Rumesa. We truly appreciate you sharing your experience at Horseshoe Las Vegas.

Tonya Bekowitz4 months ago on Google

Above average hotel for the strip. The casino is great. Close to walking for more food options. around the corner from Ole Reds, Alexxus, and Caesars. Food Hall choices were very limited. Onsite arcade, bowling and putt putt if you have

Response from the owner

Thank you for taking the time to share your kind words, Tonya. We truly appreciate you sharing your experience at Horseshoe Las Vegas.

Heejin Kim3 months ago on Google

The room was very spacious, and the location was excellent. It is close to the Strip, Paris Las Vegas, the Bellagio fountains, and the O by Cirque du Soleil theater (about an 11-minute walk).

This hotel shares a parking garage with Paris Las Vegas. At first, the parking system felt a bit confusing, but it was…

Response from the owner

Thank you, Heejin! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Horseshoe Las Vegas soon.

Aaron D.2 weeks ago on Google

The hotel was nice and in a good location. I rated the service down because we were there for three nights, and not once did they clean the room or drop off new towels, even though we selected that we wanted service during our visit. We ended up running into a hotel cart and took extra towels for our stay.

Response from the owner

We're grateful you took the time to share this. Knowing the hotel and its location were a bright spot means a lot, and your note on housekeeping not providing service during your three-night stay is genuinely helpful to us.

Bellea month ago on Google

I have mixed feelings on how many stars to give but overall, we enjoyed our 2-night stay so 4-star it is for the Horseshoe 😊

We checked in at 11pm and the front desk staff was super nice and told us she gave us a room facing the Sphere. We got in the room and it was not made, the pillows were stacked on the chair,…

Response from the owner

Thank you, Belle! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Horseshoe Las Vegas soon.

Critical reviews6

jeffs62a month ago on Google

Showed up for a conference after 5pm. Saw a sign that says there is a cost for check in before 4pm. After multiple failed attempts to check in from different reservations in our group. I was able to check in and was told my room wasn’t

Junior Salasa month ago on Google

We recently stayed at this hotel. Honestly, I never really acknowledged it or knew that it was there after all the times I’ve been to Vegas . It’s actually really nice. Smells good and best part is it’s in the middle of the strip. The rooms were decent, although there was a little bit of sketchy stuff going on, and…

Max Taltosa month ago on Google

It's been a dream of mine to play poker at the Las Vegas Horseshoe. It turned into the most disappointing experience in my life! I got sat at the tables today. Was playing poker and having a pretty good time. When a waitress came to our

Jackie Saenz7 months ago on Google

Was really looking forward to the stay and hoping for a better experience. Smokey, Loud rooms where you hear police sirens blasting all Fri/Sat night, Elevators don't work and get ready to get double charged for parking because the gates in the garage get stuck. Staff look miserable like they'd rather be working…

Response from the owner

We are disappointed to hear about your stay experience. Your concerns about room quality, noise, and service are important to us. Please visit https://www.caesars.com/help-and-support for assistance.

Ralph S. Perrone Jr.6 months ago on Google

1 ⭐ – Extremely Disappointing Stay — Poor Service, No Accountability, RUDE Staff

Response from the owner

Apologies for any inconvenience. We understand your frustration with service and cleanliness. Please visit https://www.caesars.com/help-and-support for assistance with your concerns.

Denise Ottman6 months ago on Google

Our recent stay at the Horseshoe was unfortunately very disappointing. We checked into Horseshoe Las Vegas on Monday and stayed until Sunday, and throughout the week we experienced several issues.

During our stay, our room was never properly serviced. I asked the housekeeper on our floor twice if someone could bring…

Response from the owner

We are disappointed to hear about your stay. Your concerns about housekeeping service, room cleanliness, and dining experiences are unacceptable. Please visit https://www.caesars.com/help-and-support so we can address these issues properly.

Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 26, 2026, so times are relative to that date.

Questions about Horseshoe Las Vegas

Where is Horseshoe Las Vegas?

At 3645 Las Vegas Blvd S in Las Vegas, about 225 miles from Downtown LA as the crow flies. It's a Nevada casino, so it has slot machines as well as table games, and you need to be 21 to gamble.

Does Horseshoe Las Vegas have a hotel?

Yes, there's a hotel on the property, so you can stay the night instead of driving home late.

What is the phone number for Horseshoe Las Vegas?

877-603-4390.

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