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Palms Casino Resort

4321 W Flamingo Rd, Las Vegas, NV 89103

4.3out of 5 on Google27,529 reviews

Call 866-942-7777Get directionsVisit website

Photos from the venue's Google Maps listing, credited to their contributors on Google.

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Palms Casino Resort, photo 1 of 4
Photo: Google Maps contributor
  • Lobster and crab buffet midweek
  • Slots that players call loose
  • Free parking and attentive drink service

The short version

What visitors say about Palms Casino Resort

The Palms sits a few minutes west of the Strip on Flamingo, and fans say they rarely need to leave it. Slot players are the happiest: a couple found the machines looser than on the Strip, cocktail servers come around often, and parking is free. The Wednesday and Thursday lobster and crab buffet has a following, so reserve ahead. Rooms get compliments for a clean, simple look, and security at the elevators makes guests feel safe.

The pool splits opinion. Some loved a cabana afternoon, while others paid $300 for one and got slow service, or found the pool closed early. Check in draws complaints about long waits and rooms not ready on time. Several guests spent weeks chasing deposits and refunds. Some rooms come short on towels and bottled water, and in summer you'll be driving to the Strip, not walking.

Written from about 20 recent Google reviews, Google's most relevant and its lowest rated, read in September 2026. Places change, so take it as a guide rather than the last word.

Location

Finding Palms Casino Resort

4321 W Flamingo Rd, Las Vegas, NV 89103

DirectionsOpen in Google Maps

Google reviews

The best and the worst of what people wrote

The good reviews Google ranks highest, next to the worst ones, left exactly as they were written. 27,529 people have rated Palms Casino Resort on Google, for an average of 4.3.

Read every review on Google

Top reviews5

Dwayne McGrann2 months ago on Google

This was my 2nd staying here. The best hotel stay. The room was perfect shower with a bathtub jacuzzi built in. Nice. Marble bathroom nice. I like the design while Paris hotel rooms were to busy looking the palms has class with a simple look any one can enjoy. I like you can get a sit down restaurant breakfast…

Response from the owner

Dwayne - Thank you for the four stars! We are happy you enjoyed your room and your stay. We will pass along your feedback regarding the fees. - Palms Casino Resort

Rudy Tony Sozaa month ago on Google

PALMS hotel and casino is one of our favorite places to visit. My wife lives to play the slot machines, where I love to go to the movies, check the restaurants, and relax in the comfort of their rooms. My wife feels safe staying by herself within the casino, and loves the security they have in order to access the…

Response from the owner

Thank you Rudy for choosing Palms Casino Resort. We're so happy to see you enjoyed your experience with us. We welcome you back!

Greg McLeod4 months ago on Google

Great all you can eat buffet of lobster and crab Wednesday and Thursdays. Make sure you make reservations before you go. Gaming tables like blackjack and craps have super helpful dealers and cocktail waitresses.

Parking is free and there is a young upbeat feel to the place. A very fun casino and hotel. Rooftop pool and Hhotbar with view of strip is amazing.

Response from the owner

Greg - Thank you for your five-star rating! We are glad you enjoyed the Lobster and Snow Crab night at our A.Y.C.E. Buffet, friendly dealers, and rooftop pool with … More

Stef Eliza2 months ago on Google

While I didn’t officially check into the resort, I secured day passes to join friends who were staying on property, and it turned out to be the absolute piece de résistance of our girls' trip (did see the rooms and they were super nice).

The aesthetic strikes that perfect chord between high-end sophistication and…

Response from the owner

Stef - Thank you for the four stars! We are thrilled to hear you enjoyed the room and the classic Las Vegas look we strive to provide. Not to mention spending the … More

Thesearent Thedroids3 weeks ago on Google

Great service. Very attentive while playing slots. Loose slots. I could only win for two days. Rick Springfield concert was fun. Great venue. The Pearl, every seat is good.

Great security team as well.

Critical reviews6

EMKThe ARTISTEdited 2 weeks ago on Google

Not good when you are profiled going back to room your very first stay at hotel. I was on my way back to room in Fantasy Tower Sky Villas and the caucasian woman behind desk right before you get to elevators blurt out quickly demanding to

Response from the owner

Thank you for the feedback. I apologize for that experience with our team member. I will pass along your feedback to the management team for review. - Palms Casino Resort

Angelina Imbimboa month ago on Google

We went to check in at 3:30pm and our room wasn’t ready yet. Told it would be about an hour till it was ready. Had 4 suitcases with us and walked to get a bite to eat from the McDonalds in the hotel. 45 minutes later it was ready. The line

Response from the owner

Hello Angelina, we're sorry to see you did not have a positive experience with us. We strive to meet the needs of all of our guests, and we are very sorry that we fell short in meeting yours. We have forwarded your comments to our management team for review.

TheMrDesertjoea month ago on Google

To the Palms Management,

I hope this message finds you well. I recently had the opportunity to stay at the Palms, and while there were some positive aspects to my visit, I feel compelled to express my dissatisfaction regarding several key experiences that significantly impacted my overall enjoyment.

Firstly, I found…

Response from the owner

Joe - Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear about your concerns … More

Ariel Ajimura3 months ago on Google

I need to share a horrible experience that I had with Booking.com and the palms Hotel.

Response from the owner

Thank you for the feedback. I apologize for not meeting your expectations. I will pass your feedback along to the management team for review. - Palms Casino Resort

Angelica Malika month ago on Google

The bad- When we arrived it was 1:50 pm and check in was at 3pm, we were told it would be $49 to check in early which I have never experienced at any hotel in my life. I have medications that need to be stored at room temp and that was disheartening to hear. Check in was also not very smooth, they asked me for a…

Ari3 weeks ago on Google

The pool hours are insane because this is why I came to the hotel. They closed at 6 so the time spent at the pool was in the blazing hot sun. The steak night dinner was missed because the kitchen decided to close almost 2 hours early. The

Response from the owner

We are sorry to hear of your disappointment during your stay. We will review these details with our team as we work to enhance the experience for all of our guests.

Reviews and ratings belong to their authors and Google, and are not verified by us. Collected from Google Maps on September 26, 2026, so times are relative to that date.

Questions about Palms Casino Resort

Where is Palms Casino Resort?

At 4321 W Flamingo Rd in Las Vegas, about 224 miles from Downtown LA as the crow flies. It's a Nevada casino, so it has slot machines as well as table games, and you need to be 21 to gamble.

Does Palms Casino Resort have a hotel?

Yes, there's a hotel on the property, so you can stay the night instead of driving home late.

What is the phone number for Palms Casino Resort?

866-942-7777.

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